At SEMM Cleaning, we take great pride in delivering exceptional cleaning services for our valued customers. Our dedicated team is committed to ensuring that your space shines, creating a welcoming and spotless environment. We understand the importance of a clean space for your peace of mind, and we're here to make that a reality.
Our standard cleaning service is a more frequent cleaning option for a home that is already well-kept. We offer a range of cleaning options, including one-time deep cleaning, weekly, biweekly, move-in/out, after-party, and Airbnb cleaning. Please review the details carefully to select the service that best suits your specific house cleaning needs.
Why Choose Us
- Professional Team: Our highly trained and experienced cleaning team will arrive punctually and in uniform, ready to provide exceptional service.
- Customized Cleaning: We'll tailor our services to your specific needs and preferences. You can specify the areas you want us to focus on or any special instructions you may have.
- Thorough Cleaning: We'll perform a comprehensive cleaning of all rooms. This includes dusting, wiping, and sanitizing surfaces, vacuuming and mopping floors, and ensuring a spotless and fresh environment.
- Cleaning Supplies: We bring our cleaning supplies and equipment. We use eco-friendly, high-quality products to ensure effective and safe cleaning. We use cleaning towels and sponges and any fabric materials only once to clean your house and then we dispose of them in the garbage after we finish cleaning.
- Attention to Detail: We pay close attention to detail, ensuring that no spot or surface is overlooked. This includes cleaning fixtures, baseboards, switches, and any other easily missed areas.
- Special Requests: We're happy to accommodate any special requests you have, like laundry, cleaning-specific items, or any other unique cleaning needs.
- Safety First: Our team follows strict safety protocols, ensuring the safety of your home and our employees. We're bonded and insured for your peace of mind.
- Flexible Scheduling: We offer flexible scheduling options, including one-time, weekly, bi-weekly, or monthly cleaning services to meet your needs.
- Communication: We maintain clear communication with you throughout the process. If you have questions or need to reschedule, just let us know.
- Satisfaction Guaranteed: We take pride in our work, and customer satisfaction is our top priority. If you're not completely satisfied with the cleaning, please reach out, and we'll address any concerns promptly.
- Affordable Pricing: Our pricing is competitive and transparent. You'll know what to expect before the service begins, and there are no hidden fees.
- Trustworthy Service: You can trust our cleaning team in your home. We conduct background checks on our employees and ensure they maintain the highest level of professionalism.
- Consistency: We strive to maintain a consistent level of service, so you can expect the same quality and attention to detail with each visit.
- Easy Booking: Scheduling your cleaning is simple and can be done online or by phone. We'll work around your availability.
- Feedback Welcome: We appreciate your feedback, as it helps us improve our service. If you have any suggestions or comments, please share them with us.
FAQs:
What services do you offer?
We offer a wide range of house cleaning services, including regular cleaning, deep cleaning, move-in/move-out cleaning, post-construction cleaning, and more. We can tailor our services to meet your specific needs.
How do I Book a cleaning service?
You can effortlessly schedule a cleaning service by visiting our website, selecting your preferred booking options, entering your address, and making your payment through our secure online booking form.
What are your service hours?
We offer flexible scheduling and can accommodate your cleaning needs based on your availability. We work seven days a week.
Do I need to be home during the cleaning service?
It's up to you. Most of our clients prefer not to be home during the cleaning, but you're welcome to be present if you wish.
How long will the cleaning take?
The duration of the cleaning depends on the size and condition of your home. We can provide estimated cleaning times upon request.
Do you bring your cleaning supplies and equipment?
Yes, we bring our own high-quality cleaning supplies and equipment, for the houses with Carpet floors we prefer it if you have an in-house vacuum. If you have any specific products you'd like us to use, please let us know in advance.
Are your cleaning products safe for pets and children?
Yes, we use eco-friendly and non-toxic cleaning products that are safe for both pets and children.
What is your pricing structure?
Our pricing is determined by the specific cleaning services you select, the size of your home, and its current condition. During the booking process, you have the freedom to choose exactly what you want us to clean. As you customize your service, you'll see the total service amount at the top of the service list.
How can I pay for your services?
We offer flexibility in payment methods and have partnered with Stripe to guarantee a secure payment process. You can pay using Visa, debit cards, Mastercard, American Express, Discover, JCB, Diners Club, China UnionPay, Google Pay, PayPal, and Apple Pay. Your chosen payment method will be charged after we complete the cleaning service on the scheduled day.
Please Note that we accept payment only through our website after you book your service.
Do you have a satisfaction guarantee or a refund policy?
Yes, we have a satisfaction guarantee. If you are not satisfied with the service, please let us know within 24 hours, and we will address any concerns.
Are your cleaning staff insured and background checked?
Yes, all of our cleaning professionals are fully insured and have undergone background checks to ensure your safety and peace of mind.
Do I need to provide any special instructions or access to my home?
We will request specific entry instructions when you book our service. If you have any particular instructions or access requirements, please be sure to communicate them with us at the time of scheduling your service.
How far in advance do I need to book a cleaning service?
We recommend booking at least 2 days in advance to secure your preferred time slot. However, we can accommodate last-minute requests based on availability.
Can I cancel or reschedule my cleaning appointment?
You can cancel or reschedule your appointment by contacting us at least 24 hours in advance to avoid any cancellation fees.
Basic House Cleaning:
Whether you need weekly, biweekly, monthly, Airbnb, or one-time deep cleaning services, our committed team will be punctual and fully equipped to meet your cleaning needs. We will diligently dust, wipe, vacuum, and sanitize your space, paying close attention to detail to ensure every surface gleams and every nook and cranny is impeccably clean, We highly recommend scheduling a Deep Cleaning for your initial visit to ensure your home is fully prepared for ongoing maintenance. Deep Cleaning includes additional time and checklist items, such as cleaning the exterior of cabinets, baseboards, light switches, door frames, and handles, and extra attention to tubs and showers. here is what you get when you book basic house cleaning:
Kitchen
- Countertops: Wipe down all countertops with a suitable cleaner, removing any crumbs or spills. Pay attention to areas around appliances, as these can accumulate dirt and grease.
- Appliances: Clean and polish the exterior of appliances, including the stove, oven, refrigerator, microwave, and dishwasher.
- Sink and Faucet: We Use soft wool to Clean the sink, faucet, and drain Make sure to scrub any stains or food particles that may have accumulated.
- Cabinets and Drawers: Wipe down the exterior of all cabinets and drawers. Pay attention to handles and knobs as these can get sticky and greasy.
- Dishes and Utensils: If there are any dishes or utensils left out, We wash them and put them away. If there's a dishwasher then we use it to Wash the dishes.
- Floor: Sweep or vacuum the floor to remove any loose debris, and then mop it with an appropriate floor cleaner. We Pay extra attention to spills and stains.
- Trash and Recycling: Empty the trash and recycling bins, and replace the liners.
- Windows: If there are windows in the kitchen, clean them inside.
- Dining Area: clean the table and chairs If the kitchen includes a dining area.
- Small Appliances: We clean any small appliances like toasters, coffee makers, and blenders if they are on the kitchen counter.
- Dish Rack: If there's a dish rack, We make sure it's clean and dry.
- Spice and Condiment Containers: Wipe down spice containers and condiment bottles on the countertop.
- Organize: We Neatly organize items in the kitchen, like pots, pans, and utensils.
- Clean and shine glass surfaces and mirrors.
- Clean and sanitize the kitchen table or dining area.
- Special Considerations: Please tell us in the comments field if there are any specific areas or items You want to pay extra attention to, such as delicate glassware, special cookware, or expensive appliances.
Bathrooms
Disinfecting and sanitizing toilets, bathtubs, showers, sinks, and countertops. Cleaning and polishing mirrors, tiles, and grout lines, Experience a rejuvenated bathroom with our meticulous service:
Basic Cleaning for Bathrooms:
- Clean and sanitize countertops.
- Wipe down and disinfect fixtures (sink, faucet, handles).
- Clean and disinfect the toilet, including the bowl, seat, and exterior.
- Clean and shine mirrors.
- Sweep and mop the bathroom floor.
- Empty and clean trash cans.
- Wipe down and sanitize light switches and doorknobs.
- Clean and sanitize the shower or bathtub.
- Remove cobwebs and dust from corners and vents.
Basic House Tidying
Our team will organize and tidy up common areas, such as living rooms and dining areas, by straightening cushions, fluffing pillows, and arranging items neatly. here is the checklist for Basic House Tidying:
- Dust and wipe down all visible surfaces in all rooms (countertops, tables, shelves).
- Vacuum or sweep and mop floors in all rooms.
- Empty and clean trash cans throughout the house.
- Wipe down and sanitize light switches and doorknobs.
- Make beds and straighten bedding.
- Clean and polish mirrors and glass surfaces.
- Remove visible cobwebs and dust from corners and vents.
- Vacuum or sweep and mop staircases.
- Tidy and straighten up living spaces.
- Remove clutter from surfaces.
- Wipe down and clean baseboards and trim in common areas.
- Wipe down and clean the exterior of appliances in common areas.
- Clean and polish hardwood or other types of flooring.
- Dust and clean any light fixtures or ceiling fans.
- Wipe down and sanitize common area surfaces like dining tables and chairs.
- Clean and sanitize light switches and doorknobs.
- Vacuum and clean upholstery (if applicable).
- Wipe and clean window sills and tracks.
Deep Cleaning:
Deep house cleaning is a comprehensive cleaning service that goes beyond regular cleaning tasks. It involves detailed cleaning of hard-to-reach and often-neglected areas, ensuring that your home is not only clean but also exceptionally well-maintained.
Customers should choose deep house cleaning for several reasons:
Why Choose Deep Cleaning
Deep house cleaning is a comprehensive cleaning service that goes beyond regular cleaning tasks. It involves detailed cleaning of hard-to-reach and often-neglected areas, ensuring that your home is not only clean but also exceptionally well-maintained.
Choosing deep house cleaning periodically, such as seasonally or before special occasions, can significantly enhance the cleanliness and overall condition of your home. It's an investment in the long-term well-being of your living space and your family's health.
Customers should choose deep house cleaning for several reasons:
- Thoroughness: Deep cleaning reaches areas that basic cleaning may overlook, such as behind appliances, inside cabinets, and deep within carpets.
- Elimination of Hidden Dirt: It removes accumulated dirt, grime, and allergens that can't be easily seen, improving indoor air quality.
- Health and Hygiene: Deep cleaning helps create a healthier living environment by eliminating germs, bacteria, and mold.
- Maintenance: It helps prolong the life of your home's surfaces and fixtures by preventing the buildup of dirt and grime.
- Refreshed Appearance: Deep cleaning leaves your home looking and feeling refreshed, making it more pleasant and inviting.
Kitchen
You Can choose the deep cleaning of the kitchen choice for extra charges depending on your choice. here is the extra service to the Kitchen:
- inside the fridge: Clean and disinfect the inside of the refrigerator and freezer.
- inside the Cabinets and Drawers: Remove all items from cabinets and clean the interior shelves. Also, Wipe down and clean all kitchen drawers and organizers.
- Clean the oven and stove, including burner grates and drip pans.
- Remove and clean the stove hood and vent filter.
- Clean and disinfect the inside of the microwave.
- Clean and disinfect the inside of the dishwasher.
- Backsplash: We Clean the backsplash around the stove and sink. This area often accumulates grease and splatters.
- Under the Sink: We Clean under the sink for any leaks or spills. and address any issues as needed.
- Deep clean and sanitize the kitchen floor, including grout.
- Remove and clean under appliances and furniture (if possible).
- Clean and disinfect trash cans and recycling bins thoroughly.
- Clean and sanitize light fixtures and ceiling fans.
- Clean and sanitize the inside and outside of the kitchen trash compactor (if applicable).
- Clean and sanitize window sills and window tracks.
- Clean and sanitize the tops of cabinets.
- Clean and disinfect the kitchen exhaust fan and duct (if applicable).
- Remove and clean curtains or blinds.
- Baseboards: We Wipe down the baseboards, as they can collect dust and dirt.
- Vent Hood: If there's a vent hood over the stove, We clean the filters and the exterior.
- Ceiling: We Clean the ceiling for any cobwebs or dust, especially in corners.
- Wall Art and Decor: We Carefully Dust and clean any wall art or decor in the kitchen.
bathrooms
You Can choose the deep cleaning of the Bathroom choice for extra charges depending on your choice. here is the extra service to the Bathroom:
- Clean and sanitize tiles and grout.
- Scrub and disinfect the shower and bathtub, including grout and glass doors.
- Clean and disinfect the inside and outside of cabinets and drawers.
- Scrub and disinfect the entire toilet, including hard-to-reach areas.
- Clean and shine all chrome fixtures.
- Wipe down and sanitize light fixtures and exhaust fans.
- Clean and sanitize baseboards and trim.
- Clean and disinfect the inside of the bathroom trash can.
- Remove and clean shower curtains or glass doors.
- Clean and disinfect the bathroom exhaust fan.
- Remove and clean under the sink and behind the toilet.
- Clean and sanitize the inside and outside of the bathroom door.
- Clean and disinfect window sills and tracks.
- Remove and clean curtains or blinds (if applicable).
Deep House Tidying
You Can choose the deep cleaning of the Deep House Tidying choice for extra charges depending on your choice. here is the extra service to the Deep House Tidying:
- Wipe down and sanitize light switches and outlet covers.
- Dust and clean light fixtures and ceiling fans.
- Remove cobwebs and dust from all surfaces, including ceiling corners and vents.
- Deep clean and sanitize hardwood or other types of flooring.
- Wipe down and clean baseboards and trim throughout the house.
- Wipe down and clean the exterior of appliances in common areas.
- wash the walls.
- wash the curtains.
- Vacuum and clean upholstery (if applicable).
- Wipe and clean window sills and tracks.
Move-In/Move-Out Cleaning:
We Make Moving Easier! Moving Can Be Overwhelming. Why add cleaning to the mix? If you're moving out of a rental, a clean place ensures you get your deposit back. Selling your home? Let us make it shine for showings. Moving into a new home? Count on us for a clean and sanitized welcome.
Why Move-In/Move-Out Cleaning
Moving can be overwhelming. Why add cleaning to the mix? If you're moving out of a rental, a clean place ensures you get your deposit back. Selling your home? Let us make it shine for showings. Moving into a new home? Count on us for a clean and sanitized welcome.
For Move-In/Move-Out Cleaning, we cover all the essential tasks, including deep cleaning, and outdoor areas where applicable. Additionally, for a more customized service, we can also accommodate any specific cleaning tasks you may require for your move-in or move-out. Please let us know if there are any extra jobs or specific needs you have in mind.
General Cleaning:
- Dusting and wiping down all surfaces, including walls, ceilings, baseboards, and fixtures.
- Vacuuming and/or sweeping and mopping all types of flooring, including carpets, hardwood, tile, etc.
- Removing stains and ensuring a pristine appearance.
- Steam cleaning the carpets for an additional fee.
Kitchen
- For the kitchen, we Perform both the basic cleaning and the deep cleaning services mentioned above, in addition to any other recommendations you may require.
Bathroom Cleaning
- Disinfecting and sanitizing toilets, bathtubs, showers, sinks, and countertops.
- Thoroughly remove salt discoloration, water stains, and mold buildup from the bathtub and the floor.
- Clean underneath the sink and inside the cabinets.
Windows and Window Coverings
- Thoroughly cleaning windows (inside and outside where applicable), tracks, and frames.
- Wet Cleaning the blinds, washing curtains, or cleaning any other type of window coverings.
Fixtures and Hardware
- Shining and polishing faucets, handles, doorknobs, light switches, and any other hardware or fixtures throughout the space.
Cabinets and Closets
- Emptying and cleaning all cabinets, shelves, and closets.
- Removing any traces of dust, dirt, or debris.
Exterior Areas
- For move-out cleaning, tidying up any outdoor spaces, including patios, balconies, or yards.
- Removing any trash or debris left behind.
Ventilation
- Ensuring proper ventilation for improved air quality.
Additional Services For Extra Fees:
We offer extra cleaning options during booking, allowing you to customize your service to fit your specific needs. You can easily select these extras to ensure your home meets your exact preferences. When booking basic cleaning, you can add extra services for an additional fee, addressing specific needs in your kitchen, bathrooms, laundry, hand dishwashing, and more. Here's the list of additional services available:
Additional Services
- Hand Dishwashing: If you have a stack of dishes that need special attention, you can add our hand dishwashing service during the booking process. Our team will meticulously wash and sanitize your dishes, leaving them clean and ready for use.
- Personal Laundry: If you have laundry that needs washing, drying, and folding, you can select our laundry service as an extra. We'll take care of your clothing and linens, so you have more time for other tasks.
- Interior Walls Cleaning: For more thorough cleaning, consider our interior walls cleaning service. This option allows us to refresh your walls by removing smudges and marks, giving your living spaces a cleaner and more inviting look.
- Extra Kitchen Cleaning: If your kitchen requires extra attention, you can choose our additional kitchen cleaning service during the booking process. We'll provide a more in-depth cleaning for your kitchen, ensuring that every aspect, from appliances to countertops, receives a detailed cleaning.
Services We Don't Offer :
When offering our house cleaning services, transparency is key. We want to clarify what is included in our standard offerings and what can be added as extra services during the booking process. We aim to provide comprehensive cleaning services while ensuring the accuracy of your booking.
Please be aware that certain services, unless selected as extras during booking, are not part of our standard package. If you have specific requests or require any of the services not included in our standard offerings, please inform us, and we can explore potential solutions or additional options to meet your needs. Your satisfaction is our priority, and we are here to accommodate your specific requirements.
here's a concise list of services we do not provide in our house cleaning offerings:
Services We Don't Offer List
Certainly, here's a concise list of what we do not provide in our house cleaning services:
- Exterior Cleaning: We focus solely on the interior of your home. Exterior cleaning, like power washing or window cleaning, is not included.
- Heavy Repairs: We don't handle major repairs or renovations. For such tasks, you'll need to hire specialized contractors.
- Pest Control: We do not provide pest control services for infestations. You should contact a pest control specialist if needed.
- Hazardous Waste Removal: We don't remove hazardous materials, such as chemicals or biohazards. These require specialized handling.
- Carpet and Upholstery Cleaning: Carpet and upholstery cleaning is not part of our standard services. You can add them separately if desired.
- Extreme Hoarding Cleanup: Our services are not suitable for extreme hoarding situations. These often require specialized interventions.
- Interior of Personal Items: We focus on cleaning living spaces and fixtures, not the interior of personal items like closets or drawers.
- Home Re-Organization: We do not provide organization or decluttering services. Our focus is on cleaning and sanitizing your living spaces.
- Clean The Chandeliers: SEMM Cleaning does not provide chandelier cleaning services. You may need to seek specialized help for chandelier cleaning.
- Wet Wiping Light Bulbs: We do not offer light bulb cleaning services, including wet wiping. Light bulbs should be handled separately.
- Biohazards (Excessive Molds, Blood): Biohazard cleaning, such as excessive mold or blood, is not within our scope of services. Please contact a specialized biohazard cleaning company.
- Clean the Reach Areas (Must Be Within Reach of a Step Ladder): Cleaning high-reach areas that require a step ladder is not included in our services. Please arrange for such tasks separately.
- Gardening and Putting Dishes Away: SEMM Cleaning does not offer gardening services or dishwashing. These tasks should be handled by the appropriate professionals or individuals.