At SEMM Cleaning, we take pride in our exceptional service, and we leave no corners untouched. The frequency of Your office cleaning can vary depending on Your office usage and policies. Some tasks may need to be performed daily, while others can be done on a weekly or as-needed basis. You can select the desired cleaning level for your office and specify its frequency during the booking process.
If you're interested in a long-term contract, please get in touch with us to discuss the contract terms and policies upon contract signing.
FAQs
What types of office cleaning services do you offer?
We provide a comprehensive range of office cleaning services, including regular office cleaning, deep cleaning, carpet cleaning, interior windows cleaning, and more. Our services can be customized to meet your specific needs.
Do you have a satisfaction guarantee or a refund policy?
Yes, we have a satisfaction guarantee. If you are not satisfied with the service, please let us know within 24 hours, and we will address any concerns
Can I cancel or reschedule my cleaning appointment?
You can easily request office cleaning services by using the online booking form on our website for one-time or occasional cleaning. If you're interested in long-term cleaning contracts or have specific requirements, please contact us directly.
Do you bring your cleaning supplies and equipment?
Yes, we bring our own high-quality cleaning supplies and equipment, for the houses with Carpet floors we prefer it if you have an in-office vacuum. If you have any specific products you'd like us to use, please let us know in advance.
What are your service hours?
We offer flexible scheduling and can accommodate your cleaning needs based on your availability. We work seven days a week.
Do I need to be at the Office during the cleaning service?
It's up to you. Most of our clients prefer not to be home during the cleaning, but you're welcome to be present if you wish.
What are the benefits of entering a long-term cleaning contract with SEMM Cleaning?
Long-term contracts offer cost savings, guaranteed cleaning schedules, and dedicated support for your office's ongoing cleanliness. We can tailor a contract to suit your business's specific needs and budget.
How do you determine the cost of office cleaning services?
The cost depends on factors like the size of your office space, the frequency of cleaning, and any additional services requested. We offer competitive pricing and can provide you with a personalized quote after assessing your requirements.
Are your cleaning products and practices eco-friendly and safe for the workplace?
Yes, we use environmentally friendly and safe cleaning products and practices to ensure a healthy and sustainable workspace for your employees.
Can you provide references or testimonials from other businesses you've serviced?
Absolutely, we can provide references and share testimonials from our satisfied corporate clients. Just let us know, and we'll be happy to provide them.
What is the availability of office cleaning services?
We offer flexible scheduling to accommodate your office's needs, including evenings, weekends, and holidays. For long-term contracts, we'll work with you to establish a convenient cleaning schedule.
What are the payment options for your office cleaning services?
We offer flexibility in payment methods and have partnered with Stripe to guarantee a secure payment process. You can pay using Visa, debit cards, Mastercard, American Express, Discover, JCB, Diners Club, China UnionPay, Google Pay, PayPal, and Apple Pay. Your chosen payment method will be charged after we complete the cleaning service on the scheduled day.
Please Note that we accept payment only through our website after you book your service.
What is your pricing structure?
Our pricing is determined by the specific cleaning services you select, the size of your Office, and its current condition. During the booking process, you have the freedom to choose exactly what you want us to clean. As you customize your service, you'll see the total service amount at the top of the service list.
Are your cleaning staff background checked and insured?
Yes, our cleaning professionals are thoroughly background-checked and fully insured, providing a secure and professional experience for your office.
What's the process if we need to make special requests or have specific instructions for the cleaning team?
If you have any specific requests or instructions for our cleaning team, please communicate them with us during the booking process or as part of your long-term contract agreement. We're committed to meeting your unique needs.
Why Choose Us
- Professional Team: Our highly trained and experienced cleaning team will arrive punctually and in uniform, ready to provide exceptional service.
- Customized Cleaning: We'll tailor our services to your specific needs and preferences. You can specify the areas you want us to focus on or any special instructions you may have.
- Thorough Cleaning: We'll perform a comprehensive cleaning of all rooms. This includes dusting, wiping, and sanitizing surfaces, vacuuming and mopping floors, and ensuring a spotless and fresh environment.
- Cleaning Supplies: We bring our cleaning supplies and equipment. We use eco-friendly, high-quality products to ensure effective and safe cleaning. We use cleaning towels and sponges and any fabric materials only once to clean your house and then we dispose of them in the garbage after we finish cleaning.
- Attention to Detail: We pay close attention to detail, ensuring that no spot or surface is overlooked. This includes cleaning fixtures, baseboards, switches, and any other easily missed areas.
- Special Requests: We're happy to accommodate any special requests you have, like laundry, cleaning-specific items, or any other unique cleaning needs.
- Safety First: Our team follows strict safety protocols, ensuring the safety of your home and our employees. We're bonded and insured for your peace of mind.
- Flexible Scheduling: We offer flexible scheduling options, including one-time, weekly, bi-weekly, or monthly cleaning services to meet your needs.
- Communication: We maintain clear communication with you throughout the process. If you have questions or need to reschedule, just let us know.
- Satisfaction Guaranteed: We take pride in our work, and customer satisfaction is our top priority. If you're not completely satisfied with the cleaning, please reach out, and we'll address any concerns promptly.
- Affordable Pricing: Our pricing is competitive and transparent. You'll know what to expect before the service begins, and there are no hidden fees.
- Trustworthy Service: You can trust our cleaning team in your home. We conduct background checks on our employees and ensure they maintain the highest level of professionalism.
- Consistency: We strive to maintain a consistent level of service, so you can expect the same quality and attention to detail with each visit.
- Easy Booking: Scheduling your cleaning is simple and can be done online or by phone. We'll work around your availability.
- Feedback Welcome: We appreciate your feedback, as it helps us improve our service. If you have any suggestions or comments, please share them with us.
- Relax and Enjoy: Once we're done, you can relax and enjoy your clean and refreshed space.
Reception Desk and Staff Offices
Regular cleaning helps maintain a professional and productive workspace. here is the Reception Desk and Staff Offices Cleaning Checklist. This checklist can be tailored to the specific layout and needs of your office's reception desk and staff offices.
- Dust and Wipe Surfaces:
- Dust and wipe down all surfaces, including desks, countertops, and reception areas.
- Floor Maintenance:
- Vacuum or sweep and mop the floor.
- Pay attention to corners, edges, and under furniture.
- Trash Removal:
- Empty and replace trash bins in both the reception area and staff offices.
- Window and Glass Cleaning:
- Clean windows and glass surfaces, including any glass partitions or doors.
- Cobweb and Corner Cleanup:
- Remove any cobwebs and dust from corners and ceilings.
- Cleaning Supplies Check:
- Inspect and restock cleaning supplies in both areas.
- Organize and Tidy:
- Ensure the reception area is organized and presentable.
- Straighten up any materials in staff offices.
- Light Fixtures and Switches:
- Dust and disinfect light fixtures and switches.
- High-Touch Areas:
- Clean and disinfect doorknobs, handles, and other high-touch surfaces.
- Furniture and Decorations:
- Dust and clean office furniture, decorations, and artwork.
- Telephones and Electronics:
- Dust and disinfect phones and other electronic equipment.
- Interior Glass and Doors:
- Clean interior glass and doors in both areas.
- Printer and Computer Accessories (if applicable):
- Clean and disinfect printers, screens, and computer accessories.
- Plant Care (if applicable):
- Water and care for any office plants.
- Inspect for Repairs:
- Report any maintenance issues or repairs in the reception area and staff offices.
Reception & Common Areas
Regular cleaning helps create a welcoming and professional atmosphere for visitors and employees. here's a checklist for cleaning office reception and common areas, This checklist can be adapted to the specific layout and needs of the office reception and common areas.
- Dust and Wipe Surfaces:
- Dust and wipe down surfaces like tables, desks, and countertops.
- Floor Cleaning:
- Vacuum or sweep and mop the floor.
- Pay attention to corners and edges.
- Trash Removal:
- Empty and replace trash bins.
- Window and Glass Cleaning:
- Clean windows and glass surfaces, including entrance doors.
- Cobweb and Corner Cleanup:
- Remove any cobwebs and dust from corners and ceilings.
- Cleaning Supplies Check:
- Inspect and restock cleaning supplies.
- Organizing and Tiding:
- Organize and tidy communal areas, and straighten up magazines or brochures.
- High-Touch Areas:
- Clean and disinfect doorknobs, handles, and other high-touch surfaces.
- Furniture and Decorations:
- Dust and clean office furniture, decorations, and artwork.
- Plant Care:
- Water and care for any office plants.
- Elevator Buttons (if applicable):
- Clean and disinfect elevator buttons.
- Emergency Exits (if applicable):
- Ensure emergency exits are unobstructed and clean.
- Inspect for Repairs:
- Report any maintenance issues or needed repairs.
Kitchen
- Wash Dishes and Utensils:
- Wash all dirty dishes, cups, and utensils: Please note that we don't put the dishes away after Washing them.
- Ensure that the sink is clean and free from food debris.
- Countertops and Surfaces:
- Wipe down countertops and surfaces to remove crumbs and spills.
- Disinfect and sanitize countertops, especially in food preparation areas.
- Microwave and Refrigerator:
- Clean the microwave inside and outside.
- Wipe down the refrigerator( Outside), please note that we offer to clean the refrigerator from inside for extra fees.
- Coffee Maker and Kettle: We Clean the coffee maker and kettle, including decanters and pots.
- Sink and Drain:
- Clean and disinfect the sink, including the faucet and handles.
- Clear any clogs in the drain.
- Floor:
- Sweep and mop the kitchen floor to remove dirt and spills.
- Trash and Recycling:
- Empty and replace trash and recycling bins.
- Cabinets and Shelves:
- Wipe down the outside of the cabinet doors and shelves, removing any spills or smudges. please note that we offer to clean them inside for extra fees.
- Appliance Surfaces:
- Wipe down the surfaces of other appliances such as toasters, blenders, and grills.
- Condiments and Supplies:
- Check and restock condiments, paper towels, and other supplies.
- Sanitize Handles and Switches:
- Disinfect commonly touched handles and switches, like those on the fridge, microwave, and light switches.
- Floor Mats:
- Shake out or vacuum floor mats to remove dirt and debris.
- Organize and Label:
- Organize pantry items and label them for easy access.
- Report Issues:
- Report any equipment malfunctions or maintenance issues.
Bathroom(s)
- Toilet Cleaning:
- Scrub and clean the toilet bowl, seat, and underside of the seat.
- Disinfect the toilet handle.
- Sink and Countertop:
- Scrub and clean the sink and faucet.
- Wipe down the countertop.
- Mirrors:
- Clean all mirrors and glass surfaces.
- Wall Cleaning:
- Remove marks and stains from walls.
- Ensure walls are clean and free from smudges.
- Floor Maintenance:
- Mop the floor to remove dirt and grime.
- Pay special attention to tile grout and corners.
- Wet Area Cleaning:
- Scrub and disinfect all wet areas and surfaces.
- This includes the shower or bathtub if applicable.
- Toiletries and Supplies:
- Replenish toilet paper rolls and soap dispensers.
- Ensure there are enough paper towels or hand dryers.
- Check for sufficient supplies of hand soap.
- Trash and Sanitization:
- Empty and replace trash bins.
- Disinfect high-touch surfaces, such as doorknobs and light switches.
- Ventilation:
- Ensure proper ventilation for odor control and air quality.
- Inspect for Repairs:
- Report any maintenance issues or needed repairs.
Deep Cleaning Service for Extra Fees
- Clean Inside the Refrigerator:
- Inside refrigerator cleaning is available as an extra service. You can add this during the booking process for an additional charge.
- Extensive Wall Washing:
- For extensive wall washing, it's available as an optional service during booking, and there will be an additional charge.
- Cleaning of Skirting Boards:
- Skirting board cleaning can be added as an extra service during booking, incurring an additional cost.
- Wet Blind Cleaning:
- We do dust the windows blinds and curtains in the regular clean-up but we Offer Wet Cleaning For the windows and blinds is an optional service available during booking for an added fee.
- Cleaning Inside Cabinets:
- Cleaning the inside of cabinets is offered as an additional service during booking, with an associated charge.
- Carpet Steam Cleaning:
- Carpet steam cleaning is available as an extra service during the booking process, at an extra cost.
- Office Parking Cleaning:
- Cleaning office parking areas can be added as an extra service during booking, with an additional charge.
- Office Deep Cleaning and Full Sanitation:
- Full office deep cleaning and sanitation can be selected as an extra service during booking, incurring an additional fee
Service That We Don't Offer
- Clean The Chandeliers:
- SEMM Cleaning does not provide chandelier cleaning services. You may need to seek specialized help for chandelier cleaning.
- Wet Wiping Light Bulbs:
- We do not offer light bulb cleaning services, including wet wiping. Light bulbs should be handled separately.
- Biohazards (Excessive Molds, Blood):
- Biohazard cleaning, such as excessive mold or blood, is not within our scope of services. Please contact a specialized biohazard cleaning company.
- Clean The Animal Waste:
- Cleaning animal waste is not part of our services. This should be managed by pet owners or a specialized pet waste removal service.
- Clean the Reach Areas (Must Be Within Reach of a Step Ladder):
- Cleaning high-reach areas that require a step ladder is not included in our services. Please arrange for such tasks separately.
- Gardening and Putting Dishes Away:
- SEMM Cleaning does not offer gardening services or dishwashing. These tasks should be handled by the appropriate professionals or individuals.
